Privacy Policy

This Privacy Policy explains how PULSEBOT collects, uses, stores, and protects the personal information of users who visit our website, place an order, or use our software and services.

1. Information We Collect

We may collect the following information:

• Name
• Email address
• Telegram username
• Payment confirmation details
• Order history
• Subscription status
• IP address
• Browser and device information
• Support messages
• Technical setup information related to PULSEBOT (broker, account type, MetaTrader version, VPS, etc.)

2. How We Use Information

We use collected information to:

• Process orders
• Activate subscriptions
• Provide access to the software and services
• Send onboarding instructions
• Provide customer support
• Manage whitelist and promotional access
• Send product updates and important service notifications
• Prevent fraud or abuse
• Improve the website and service
• Comply with our legal obligations

3. Payment Data

Payment information may be processed by trusted third-party payment providers. PULSEBOT does not store full card numbers or sensitive payment credentials unless explicitly stated by the payment provider's flow.

4. Data Sharing

PULSEBOT does not sell personal data. Limited data may be shared with trusted service providers strictly for payments, hosting, email delivery, analytics, customer support, or legal compliance purposes.

5. Data Security

We apply reasonable technical and organizational security measures to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

Personal data is kept only for as long as necessary for service delivery, legal compliance, accounting, dispute resolution, and ongoing business records.

7. User Rights

Subject to applicable law, you may request access to, correction of, deletion of, or restriction of processing of your personal data by contacting our support team at support@getpulsebot.com.